Technical Support Engineer

 Responsibilities

  • Recognize and defines Technical Issue and impact within the area of accountability.
  •  Applies Product Knowledge, solves challenging technical problems.   
  •  Repair defect units (end user or Stock Dealer).
  • Handle Technical Pending Problem from Authorized Service Center to fixed customer products. 
  • Makes regular visit on-site (Dealer) to Inspect Defect Stock Units/Return units.
  • On-Site Installation for new product (for end user and or for Dealer). 
  • Joinly work with relevant Departement, Demonstrate the new product.
  • Proactively workout to fixed Dealer’s return Units, and repair the product so it is available to sell out again. 
  • Provide support and guidance to technologists (esspecially for new products)
  •  Frequently carry out product training for relevant partner and team

Qualifications

  • Min. 2 years experience in Repair Electronics (Home Electronic Appliances)
  • Min. SMK Teknik
  • Strong analytical and technical skills
  •  Work well with people, aggressively anticipate impacts of workload/issues to team deadlines and have a very positive work attitude.
  •  Ability to work under high pressure and fast pacing working environment
  •  Willing for frequent travelling Jabodetabek

 

# Please send your complete CV  to : cs_indonesia@kangaroo.vn

 

Graphic Designer

 Responsibilities

  • Design an produce marketing communications (print: leaflet, catalogue, brochure and digital) pieces
  • Taking photo of new product to be advertised
  • Maintain company website in to stay update and interesting
  • Collabrate with marketing departments to develop creative solutions
  • Make sure that job deadlines are met in due time, ensuring that job quality is the best
  • Proactively recommend creative communications for marketing proposals

 

Qualifications

  • 2 years design experience in printing or e-commerce is a plus
  • Expert knowledge of designing program (Photoshop, Illustrator, corel draw)
  • Movie / animations editing skill is a plus
  • Strong creative, organizational, problem solving, and time-management skills
  • Work well in tight deadlines in a team environment


 

Area Sales Supervisor

Responsibilities

  • Develop sales plans, monitor, and adapt  sales activities so that these objectives are met
  • Establish annual, quarterly, monthly or weekly sales plans and prioritize and schedule own activities so these target are met
  • Ensure good communications between Kangaroo Indonesia and exclusive agents
  • Do frequent visit to customers, communicate with exclusive agent, sales representatives about market situation & challenges, understanding dealers problem to find the solution
  • Responsible to represent the Kangaroo Indonesia to the customer and market
  • Monitoring sales achievement of distribution in area
  • Lead, coach and mentor less experienced sales representatives / subordinates to achieve their sales target

 

Requirements

  • Candidates posses at least a Bachelor Degree in economics, Managements, Marketing, Commerce or equivalent.
  • Experience at least 2 years in small and big home appliance sales
  • Have pleasant personality, good communication skill and strong leadership
  • Have good command in English
  • Willing to travel and to be placed to all over Kangaroo Exclusive Agent
  • Have driving license (SIM A)